Refund & Returns Policy

We strive to ensure your satisfaction with every purchase. Below is our Return & Refund Policy to guide you through the process:

Our refund and returns policy allows for returns within 7 days of delivery. After this period, we cannot offer any refunds or exchanges.

Note: ( Specific products may have different return and refund periods if explicitly stated.  )

Returns:

We accept returns within 7 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.

Exchanges:

If you need to exchange an item for a different size or color, please contact us at support@senpaikart.com. We will guide you through the exchange process based on product availability.

Shipping Costs:

Shipping costs for returns are non-refundable, unless the return is due to our error (e.g., incorrect or defective item).

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact us immediately at support@senpaikart.com. We will work with you to resolve the issue promptly.

Need Help?

If you have any questions about our Return & Refund Policy, please contact our customer service team at support@senpaikart.com. We’re here to assist you and ensure a smooth return or exchange process.